Refund policy

Last updated 28/04/2026

Thank you for shopping with us at Vriksha Veda. We appreciate your business and strive to provide you with the best shopping experience possible. Please read our Return and Refund Policy carefully before making a purchase.

• Products cannot be returned or exchanged in any circumstance. If you have a product loss like spillage or breakage of the container, we will replace the product for you within 24-48 working hours.
• Once the parcel has been dispatched, we will not accept any requests for exchanges or returns. In the event that the parcel is returned, the customer will be responsible for both the initial and return shipping charges. Furthermore, refusal to accept delivery will lead to a permanent ban on future orders. We deeply value both our clients and the efforts of our farmers and team, as well as the impact on our planet.
• No return will be accepted without uncut opening video for any kind of complaint (defective or product missing).
• Please note, we do not accept any refund or exchange requests once the product is opened. 

If you have any questions or concerns regarding our Return and Refund Policy, please do not hesitate to contact us at +91 9354900688.

Please note that this Return and Refund Policy is subject to change without notice. It is the responsibility of the customer to review this policy before making a purchase.

Thank you for shopping with us!

Vriksha Veda